Client Portal (Portal/App)
Summary:
We're proposing a client portal where your customers can pay invoices, request quotes, and book jobs seamlessly at any time.
Intended Outcome:
To make it easier for your chosen customers to interact with your services and manage their requests.
How Will It Work?
Customers can access features like Web Quote, Web Invoice, and request a Job.
You can set specific access levels for each customer.
Payments are made securely with Stripe integration, and the portal connects with other modules of the Formitize app.
Users can choose between light and dark viewing modes.
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Comments16
IPI Newcastle
Oct 10, 2023
with the strip intergration - can you set this up to allow the transactions fees to be passed onto the client. Stripe will allow this direct through XERO
Vertex
Oct 17, 2023
For commercial clients it would be important for them to be able to access compliance documents such as licences insurances and sds's from the portal - could be done by ticking certain resources for all clients to be able access from the portal and then the client also be able to access their specific documents (saved as documents under the contact in the CRM). Also allowing them to run form reports on their forms only so they can self run trending data - this is what the big Pest companies provide and would level the playing field in competition for larger scale contracts.
Jamie
Jan 15, 2024
This would be fantastic, I have had plenty of phone calls chasing service reports because customers have deleted them and they have an audit coming up.
Brett Zenovich
Sep 24, 2023
Hi
I'm very interested in this, I would like to see the calendar integrated with the new mapping function to achieve efficient routing when prefered clients book their jobs. once the address is provided then the options are provided based on jobs already booked inn.
Thanks, Brett
Paul Humberstone
Nov 22, 2023
I would be interested to see how this would work with different jobs requiring different licence requirements / experience etc. e.g. termite inspection vs general pest control or pre con. I assume that some sort of technician skills would need to be loaded to compare against the job requirements?
I would also be interested to see how the time slots are scheduled based on client input e.g. a 2 bedroom unit vs 6 bedroom house would need significantly different times allocated as would a combined Termite Inspection and General Pest vs the individual services.
Finally, the travel time between jobs or to a first job or from a last job is a significant factor when offering booking dates/times to clients. I know that Start and End Addresses can be input but in might be relevant to have some maximum travel times e.g Max Start Travel Time, Max End Travel Time, Max Job Travel Time.
Steveg0666
Mar 7, 2024
is there a date for when this will be available?
Keith Azzopardi
Mar 10, 2024
Hi Steve,
We're working hard on the Client portal and at this stage we should be in line to releasing this feature on Q2 2024.
Keith Azzopardi
Jul 30, 2024
Upcoming Feature Release: Client Portal Early Access Pass
We are excited to announce the Early Access Pass for the highly anticipated Client Portal!
The Client Portal, one of the most requested features on our Features Request Board, is designed to provide your clients with on-demand access to everything they need, eliminating the need to reach out for information.
Register now for the Early Access Pass and transform your customer service experience!
If you love what you see, sign up now and start revolutionizing your customer service!
Claim Early Access Pass here
Keith Azzopardi
Sep 19, 2024
RELEASE UDPATE:
The Client Portal has officially launched, and we are excited to announce that it is now available for Early Access Pass users.
This much-anticipated feature allows your customers to conveniently pay invoices, request quotes, and book jobs, all within a user-friendly portal at any time.
Key features include secure Stripe integration for payments, seamless interaction with other Formitize modules, and customizable access levels for each client.
Early Access users will be the first to experience these functionalities, and we are working towards making this available to all users in the upcoming weeks.
Stay tuned as we continue refining this feature before the full release!
For more information and updates, visit our Client Portal page.
Be Part of the Exclusive Client Portal Early Access Group – Sign Up Now!
If you're interested in joining the Early Access group for our Client Portal, we are now accepting requests! Simply complete this Early Access Request Form and our team will activate the Client Portal on your account.
Once activated, you'll receive all the necessary how-to information to get started and begin benefiting from this powerful new feature.
Don’t miss this chance to be part of the early adopters who will have full access before our general release in the coming weeks.
To request access, please click here to fill out the form, and we’ll reach out shortly!
Keith Azzopardi
Sep 19, 2024
Be Part of the Exclusive Client Portal Early Access Group
Sign Up Now!
If you're interested in joining the Early Access group for our Client Portal, we are now accepting requests! Simply complete this Early Access Request Form and our team will activate the Client Portal on your account.
Once activated, you'll receive all the necessary how-to information to get started and begin benefiting from this powerful new feature.
Don’t miss this chance to be part of the early adopters who will have full access before our general release in the coming weeks.
To request access, please click here to fill out the form, and we’ll reach out shortly!