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Quote acceptance

When you mark a Quote as accepted, the automatic reminder to the customer still sends? This should be amended so that acceptance cancels reminders without having to manually check reminders.

Status: Rejected1 comment

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Comments1

  • Yolanda Small

    •

    Jan 17, 2024

    Hi Grant, upon testing your request, the reminder is automatically removed upon changing the status to "Accepted". Please see the following recording for reference:

    https://share.vidyard.com/watch/9bBDbcMQ715Ni6nswkxJ1i?

    If you are still experiencing this issue where reminders are being sent following the quotes acceptance, please let me know (yolanda@formitize.com), and we can investigate further.