Skip to main content

Enhanced Field Operations Coordination and Supervisory Oversight in Mobile App

Feature RequestSchedulerSecurity

Description:

  • We have received valuable feedback from our users regarding the need for improved coordination and oversight in field operations.

  • This combined feature request aims to address two key aspects:

  1. Supervisor Oversight:

    • Objective: Empower supervisors with the ability to access all job details in the mobile app, regardless of their assignment to specific jobs.

    • Feature: Introduce a 'Field Supervisor' role with enhanced permissions, enabling them to view and edit details of all jobs, enhancing their ability to manage and oversee field operations effectively.

  2. Field Agent Coordination:

    • Objective: Facilitate better coordination among Field Agents by allowing them to see other agents assigned to the same job.

    • Feature: Update the Mobile Diary to include information about all Field Agents assigned to a job, aiding in better planning and coordination regarding travel, tools, equipment, and job execution.

Benefits:

  • Improved operational efficiency and coordination among Field Agents.

  • Enhanced supervisory control and oversight, leading to more effective management of field operations.

  • Streamlined communication and planning, reducing potential overlaps or conflicts in job assignments.

Posted by Paul Humberstone ·
Status: In Review1 comment

Log in to comment and vote

Comments1

  • Keith Azzopardi

    •

    Nov 22, 2023

    Hi @Paul Humberstone

    Thank you for your valuable contributions.
    I have incorporated 2 of your suggestions into this card.

    In addition to the above submitted feature, i've incorporated the below suggestion you submitted:

    Field Agents/Additional Assignees visible in the mobile app to each other

    The issue:

    In the Mobile Diary, a Field Agent cannot see the other Field Agents that are assigned to a job. It would be helpful for users to be able to see if other users are on the same job to be able to better coordinate travel, tools and equipment etc or a supervisor to see the Field Agents assigned with them.

    Possible solution:

    In the Mobile Diary, include information about other Field Agents assigned to a job.