Add reschedule feature to App
Description:
When viewing a job in app it would be nice to have the functionality to communication with our office to reschedule that particular job.
There is a move job function but more than often jobs are co-ordinated by office staff and require more information to assign a new time than the person using the app has available.
Details:
Assign an email address or formitize account to receive emails/tasks (this could be assigned per account, or just be a global setting)
Upon selecting this button from within the app it will open another window with a drop down (select reason for reschedule) and a text box if more details need to be added.
Once the reschedule has been confirmed a email or task will be sent to the assigned email/formitize account so the office staff can action on it.
Job gets hidden from the app until it is rescheduled. This job will also change colour on the desktop scheduler.
There would also be functionality that a reminder to reschedule the work would be sent to the same email/formitize account that was assigned initially at a customisable interval.
Benefits:
Seamless correspondance between technician and office staff
Streamlined job alteration management.
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Comments1
Keith Azzopardi
Nov 15, 2023
Hi @Pest Control Specialists
Thank you for your detailed and well-articulated feature suggestion regarding adding a reschedule feature to the app. Your clear outline of the functionality, details, and benefits is greatly appreciated and provides valuable insight into how this feature could enhance the user experience. We're excited to review and consider your suggestion as we continuously strive to improve our app's capabilities.